hc1 is delivered on a Software-as-a-Service basis over the Internet and is accessed via web browser over an Internet connection.

 Supported Web Browsers

We use the most recent versions of each supported browser to test hc1. We cannot guarantee full functionality with older, unsupported browsers.

hc1 supports these web browsers:

  • Google Chrome
  • Internet Explorer (IE) 11
  • Mozilla Firefox
  • Microsoft Edge

The makers of these supported browsers have specified these minimum hardware requirements:

Browser

Operating System

Processor

RAM

Hard Disk Space

Graphics Card

Display

Chrome

Windows 7 or later; macOS 10.10 or later

Intel Pentium 4 or later with support for SSE2

Not specified

Not specified

Not specified

Not specified

IE 11

Windows 8.1

1 GHz with support for PAE, NX, and SSE2

1 GB (32-bit)
2 GB (64-bit)

16 GB (32-bit)
20 GB (64-bit)

Microsoft DirectX 9 graphics device with WDDM driver

Not specified

Firefox

Windows 7 or later; macOS 10.9 or later

Intel Pentium 4 or later with support for SSE2

512 MB (32-bit)
2 GB (64-bit)

200 MB

Not specified

Not specified

Edge

Windows 10

1 GHz or faster

1 GB (32-bit)
2 GB (64-bit)

16 GB (32-bit)
20 GB (64-bit)

Microsoft DirectX 9 graphics device with WDDM driver

Super VGA (800 x 600) or higher resolution monitor with 256 colors

Internet Connection

In general, the stronger and faster your device’s Internet connection, the better your hc1 experience will be.

hc1 performs best when you access it over a wired or wireless Internet connection. If you access hc1 over a mobile data connection, a weak or intermittent signal will deliver unpredictable and unsatisfying performance. Performance is unlikely to be satisfactory on less than a 4G connection.

Reports and dashboards will perform poorly on low-speed and mobile data connections.

To download a PDF of system requirements, click this image:

  • No labels